FAQ and Helps

What is ‘My Account’? How do I update my information?
It is easy to update your Winmin account and view your orders any time through ‘My Account’. ‘My Account’ allows you complete control over your transactions on Winmin

  • – Manage/edit your personal data like address, phone numbers, email ids
  • – Change your password
  • – Track the status of your orders

How do I know my order has been confirmed?
Once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it.
You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID (eg. ORD2811131004), a listing of the item(s) you have ordered and the expected delivery time.

Can I order a product that is ‘Out of Stock’?
Unfortunately, products listed as ‘Out of Stock’ are not available for sale. Please use the ‘Notify’ that eanble you to send enquiry for the product to winmin team .

How do I make a payment for a purchase?
We offer multiple methods to make payments for your order. Like Credit card, Debit card,Net Banking and Cash on Delivery are available.

What is Cash on Delivery?
If you are not comfortable making an online payment on winmin.in, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
The maximum order value for a Cash on Delivery (C-o-D) payment is Rs.20,000. It is strictly a cash-only payment method. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.

How do I pay using a credit/debit card?
We accept payments made by credit/debit cards issued in India.
Credit cards

  • We accept payments made using Visa, MasterCard credit cards.
  • To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D Secure password.

Debit cards

  • We accept payments made using Visa, MasterCard and Maestro debit cards.
  • To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.

Is it safe to use my credit/debit card on Winmin?
Your online transaction on winmin is secure with the highest levels of transaction security currently available on the Internet. winmin uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on Flipkart are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

How do I check the current status of my orders?
You can review the status of your orders and other related information in the ‘My Account’ section.In the My Account page, click on the different Orders tab, link to view the status of all your orders. To view the status of a specific order, click on the ‘Order Number’ link.

How do I check the current status of my orders?
You can review the status of your orders and other related information in the ‘My Account’ section.In the My Account page, click on the different Orders tab, link to view the status of all your orders. To view the status of a specific order, click on the ‘Order Number’ link.